Customer Care

Care Guide.

A little care goes a long way. Here is how to keep your Uchi pieces beautiful for years to come.

Ceramics

  • Hand wash for best results, especially pieces with delicate glazes.
  • Most stoneware is dishwasher-safe on a gentle cycle.
  • Avoid sudden temperature changes — do not move from freezer to oven.
  • Microwave-safe unless noted otherwise on the product page.

Wood Furniture

  • Wipe with a soft, damp cloth and dry immediately.
  • Apply natural beeswax polish every 6 months.
  • Keep away from direct sunlight to prevent fading and warping.
  • Use coasters and placemats to protect surfaces.

Textiles

  • Vacuum upholstery regularly using a soft brush attachment.
  • Spot clean with mild soap and water — do not saturate.
  • Professional dry cleaning recommended for deep cleans.
  • Rotate cushions monthly for even wear.

Lighting

  • Dust shades gently with a soft, dry cloth.
  • For paper shades, use a feather duster or hair dryer on cool.
  • Unplug before cleaning or changing bulbs.
  • Use LED bulbs to reduce heat and extend shade life.